UCM RemoteConnect

Collaboration Solution for Remote Workers
and Devices
UCM RemoteConnect allows organizations to build a secure, easy-to-manage communications and collaboration solution for remote workers and devices. It offers a companion cloud service for the UCM6300 series that provides always-on, automatic NAT firewall traversal to ensure secure connections by remote users.

Remote collaboration that is secure & reliable; Cloudbased NAT firewall traversal service runs on AWS with 99% reliability
Productive meetings, calls and conferences with the included Wave app for web and mobile
Offers secure connections with remote SIP endpoints registered to a UCM6300 series device
Provides built-in tools for IT-friendly secure management of remote devices
Integrated with GDMS for centralized management of remote devices; also at ucmremoteconnect.com
Built-in advanced system and device monitoring & diagnosis tools to actively ensure secure connections
Provides advanced system and device reports and real-time email alerts
Free plans available; offers cloud storage, reports, alerts & more

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Product Resources & Documentation

GDMS provides a FREE centralized interface to provision, manage, monitor and troubleshoot Grandstream products, including device management, account management, device configuration, firmware upgrades, device monitoring, intelligent alarm, and statistical analysis, individually or in batches of devices by site, group and model. This powerful cloud management platform adds robust security features to protect enterprise networks, including bank-grade TLS encryption from end-to-end, two-factor login authentication to protect your data security, two-way certificate verification and encryption of all device information. By offering a centralized, secure and zero-touch management for Grandstream endpoints, GDMS is ideal for enterprises, service providers and multi-site businesses as it allows them to easily deploy and manage large networks of Grandstream solutions. Visit gdms.cloud to sign up for free today!

Android and iOS mobile users can access the GDMS mobile app from any device by downloading for free through the app store, or get it on google play.

Video Guide

UCM RemoteConnect allows organizations to build a secure, easy-to-manage communications and collaboration solution for remote workers and devices. It offers a companion cloud service for the UCM6300 series that provides always-on, automatic NAT firewall traversal to ensure secure connections by remote users. In this video we cover:

What is UCM RemoteConnect
Adding UCM6300 to GDMS & available plans
UCM backup on GDMS Cloud Storage
UCM RemoteConnect settings
UCM web UI
GS Wave & SIP endpoint registration to UCMRC

UCM6300 Series

Supports up to 3000 users and up to 450 concurrent calls
Zero configuration provisioning of Grandstream SIP endpoints
Built-in conferencing & meetings platform; supports desktop, Wave app, and SIP endpoints
Wave for Android, iOS, Chrome and Firefox browsers allows communication with all UCM6300 users & solutions
API available for third-party integrations, including CRM and PMS platforms
Advanced security protection with secure boot, unique certificate and random default password to protect calls and accounts
Three Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router
Automated NAT firewall traversal service facilitates secure remote connections
Supports Full-Band Opus voice codec and H.264/H.263/ H.263+/H.265/VP8 video codec, jitter resilience up to 50% packet loss
Compatible with GDMS for cloud setup, management and monitoring
Based on Asterisk* version 16 open source telephony operating system

UCM6300 Audio Series

Supports up to 1500 users and up to 200 concurrent calls
Zero configuration provisioning of Grandstream SIP endpoints
Built-in Instant Messaging (IM), Audio Conferencing & Web Meetings platform that supports access from computers, mobile devices, and SIP endpoints
Free Wave App allows easy voice & Instant Messaging (IM) communications using desktops, Web, and Android/ iOS devices
API available for third-party integrations, including CRM and PMS platforms
Advanced security protection with secure boot, unique certificate and random default password to protect calls and accounts
Three Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router
Automated NAT firewall traversal service facilitates secure remote connections
Enhanced reliability with support for Hot Standby High-Availability and local dual deployment
Supports Full-Band Opus voice codec, jitter resilience up to 50% packet loss
Compatible with GDMS for cloud setup, management, and monitoring
Based on Asterisk* version 16 open source telephony operating system

Wave

Supports Android & iOS devices; Chrome and Firefox browsers; Windows & Mac computers
Remotely join meetings, calls and conferences
Supports chat and collaboration features: private chat, group chat, sending emoji, sharing file and initiating meeting via chat group, schedule and start meetings
Multi-level contacts, search contacts, call and chat from contact list
View call history and voicemail, quick access to initiate call and chat from the call history/voicemail menu
Customize profile picture, account status and virtual background while video sharing
Compatible with Wi-Fi and 2G/3G/4G networks
Allows UCM6300 series users to call other extensions, landlines & mobile numbers
Supports mobile devices’ camera, built-in webcam & USB webcams
Supports HD audio and video resolutions up to 1080p HD
Supports use with Bluetooth, USB and other headsets
Download app & scan QR code from UCM6300 series to configure
Compatible with UCM RemoteConnect cloud service for secure remote connections