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Is there additional equipment required for my headset to work?

Refer to HERE for the compatible headset list of GXP16xx series.

Refer to HERE for the compatible headset list of GXP2130/ GXP2135/ GXP2140/ GXP2160/ GXP2170 and GXP17xx.

Refer to HERE for the compatible headset list of GRP2612/ GRP2613/ GRP2614/ GRP2615/ GRP2616/ GRP262x/ GRP263x /GRP26x0.

Refer to HERE for the compatible headset list of GRP260x models.

Refer to HERE for the compatible headset list of GXV3240 & GXV3275.

Based on the headsets that we've tested we found the below combinations of headsets and quick disconnect cables that work great together on our phones.

Headset and cable Combination Grandstream Phone
Vendor Model/Part# Cable Model# GXP2200 GXP2124 GXP2120 GXP2110 GXP2100 GXP14XX GXV3175 GXV3140
Plantronics HW301N A10-16 Direct Connect cable
+85638-01 cable
X X    X   X   X   X   X X  
HW261N
GN Netcom GN2000 Duo 88011-99  X X    X   X X   X   X   X
GN2100
Ovislink  OVHS084-P2 QD-P2   X  X X  X  X  X  X  X 
OVHS072-P2
VXI         Passport10V 10058(2.5mm)  N/A X   X X X N/A X X
Passport21V
TRIA V
Passport10V 1026V(RJ)     X  X  X   X   X   X    N/A  N/A
Passport21V
TRIA V
Proset10V
Proset21V
Passport10V 1027V(RJ)     X  X  X   X   X   X    N/A  N/A
Passport21V
TRIA V
Proset10V
Proset21V
CC PRO 4010V
CC PRO 4021V
Passport10V OmniCord-V(RJ)     X  X  X   X   X   X    N/A  N/A
Passport21V
TRIA V
Proset10V
Proset21V
CC PRO 4010V
CC PRO 4021V
Addcom ADD800 ADDQD-04(RJ)   X     X   X X X X N/A N/A
ADD200
ADD100
NFH1Q
ADD800 ADDQD-06 (2.5mm) N/A    X X X X  N/A X X
ADD200
ADD100
NFH1Q
PhoneTech P10RJ AMP RJ9  N/A X    X   X X X  N/A N/A 
R10RJ AMP

*Note: All corded headsets require a specific quick disconnect cable. Please see below to find out what cord is needed with your Plantronics, Jabra, Ovislink, or VXI headset.

What headset is compatible with my Grandstream phone?

Refer to HERE for the compatible headset list of GXP16xx series.

Refer to HERE for the compatible headset list of GXP2130/ GXP2135/ GXP2140/ GXP2160/ GXP2170 and GXP17xx.

Refer to HERE for the compatible headset list of GRP2612/ GRP2613/ GRP2614/ GRP2615/ GRP2616.

Refer to HERE for the compatible headset list of GRP260x models.

Refer to HERE for the compatible headset list of GXV3240 & GXV3275.

Headsets Grandstream Phone
Vendoror Model/Part# GXP2200 GXP2124 GXP2120 GXP2110 GXP2100 GXP14XX GXV3175 GXV3140
Lamatel LT6000UUNC X N/A X N/A X X X X
Lamatel LT5000SST X N/A X N/A X X X X
Lamatel LT1000NC X N/A X N/A X X X X
Plantronics CS540 X X X X X X N/A N/A
Plantronics W720 X X X X X X N/A N/A
Plantronics HW301N/78714-01 X X X X X X X X
Plantronics HW261N/64339-31 X X X X X X X X
Plantronics CS55/69700-06 X X X X X X X X
Plantronics WO100/79956-01 X X X X X X X X
Plantronics M22 AMP/43596-40 X X X X X X X X
GN Netcom GN9350e/9326-607-405 X X X X X X X X
GN Netcom Pro 9470/9470-66-904-105 X X X X X X X X
GN Netcom GN2000 Duo/2009-820-105 X X X X X X X X
GN Netcom GN2100/2104-820-105 X X X X X X X X
Ovislink OVHS084-P2/OVHS072-P2 N/A N/A N/A N/A N/A X N/A N/A
Ovislink OVHS072-GXP/OVHS084-GXP X X X X X N/A N/A N/A
VXI Passport10V/201559 X X X X X X X X
VXI Passport21V/202768 X X X X X X X X
VXI TRIA V/202783 X X X X X X X X
Addcom ADD800 X X X X X X X X
Addcom ADD200 X X X X X X X X
Addcom ADD100 X X X X X X X X
Addcom NFH1Q X X X X X X X X
PhoneTech Headset P10RJ AMP N/A  X X X X X N/A   N/A
PhoneTech Headset R10RJ AMP N/A  X X X X X N/A   N/A

*Note: All corded headsets require a specific quick disconnect cable. Please see below to find out what cord is needed with your Plantronics, Jabra, Ovislink, or VXI headset.

What type of headset connections are available on my Grandstream phone?

Headset Connection Type

Grandstream Phone
GXP2200 GXP2130 GXP2160 GXP2140 GXP2124 GXP2120 GXP2110 GXP2100 GXP14XX GXV3175 GXV3140 GXV3240 GXV3275
RJ9 X X X X X X X X X N/A N/A X X
2.5mm N/A N/A N/A N/A N/A X X X  N/A N/A  N/A N/A N/A
3.5mm N/A N/A N/A N/A N/A  N/A  N/A  N/A  N/A X X N/A N/A
Bluetooth X N/A X X N/A N/A N/A N/A N/A N/A N/A X X

Which EHS headset works on my GXP2200, GXP2160 and GXP2140 phone?

For full support of EHS, you will need the following cable and headset models from Plantronics:

Headsets:

CS500 Series (CO52,CO54)

Savi 700 Series (W101/W100,W740)

EHS Adapters:

APD-80 (If this is the EHS adapter that was purchased, you will also need the 85638-01 or 40287 cable in order to work.)

Plantronics also has a communication hub(headset base only) model MDA200 that is also support on our phones.

Note: The EHS adapter is not included with the headsets nor the communication hub.

Refer to HERE for the compatible headset list of GXP2130/ GXP2135/ GXP2140/ GXP2160 & GXP2170.

Refer to HERE for the compatible headset list of GRP2612/ GRP2613/ GRP2614/ GRP2615/ GRP2616.

Refer to HERE for the compatible headset list of GRP260x models.

Refer to HERE for the compatible headset list of GXV3240 & GXV3275.

Which Grandstream phone supports Bluetooth headsets and which headset brand/model does it support?

The GXP2200, and the list of bluetooth headsets that have been tested and verified as working:
Plantronics - M25, M55, M100, M155, M165, M1100, BackBeat Go, Calisto 620
Motorola - H681, H720, HX550, HX730, HK200
Samsung: HM1000, HM1200, HM1700, WEP490
Jabra: EasyGo, PRO 9470
Sony Ericsson - MW600, HPM-78
LG - HBM235
Logitech - UE3100
Emerson - Over the Head EM237C
Nokia: BH-214, BH-108
Powerblue - 712
VXI - Blueparrott B250XT+
VXI - Blueparrott Xpressway II<

Refer to HERE for the compatible headset list of GXP16xx series.

Refer to HERE for the compatible headset list of GXP2130, GXP2135, GXP2140, GXP2160 and GXP2170.

Refer to HERE for the compatible headset list of GRP2612/ GRP2613/ GRP2614/ GRP2615/ GRP2616.

Refer to HERE for the compatible headset list of GXV3240 & GXV3275.